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Nondiscrimination Notice & Interpreter Services

Steward Medical Group complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability.

Steward Medical Group does not exclude people or treat them differently because of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability.
Steward Medical Group provides, free of charge:

  • Aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need any of these services, please contact Marie Alexander, MBA, SHRM-CP Director, Human Resources. She can be reached by telephone at 617-789-2242. Relay- line-operator-assisted support is available for individuals who are deaf or hard of hearing by dialing 711 from within Massachusetts or 1-800-439-0183 from anywhere else.

If you believe that Steward Medical Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Ms. Alexander by mail to:

Marie Alexander, MBA, SHRM-CP Director, Human Resources
9 Galen Street, Suite 130 | Watertown, MA 02472
617-789-2242

You can also file a grievance with Ms. Alexander by email to Marie.Alexander@steward.org. If you need help filing a grievance, Ms. Alexander is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building, Washington, DC 20201
1–800–868–1019, 800–537–7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.